RESO and EXNW understands how important your privacy is. We are committed to protecting your privacy and any personal information we collect about you. The purpose of this Privacy Policy is to inform you about what personal information we collect and how and why we collect it, to outline the steps we take to keep your personal information confidential, and to provide you with contact information for the person to contact at RESO should you have questions or concerns about our personal information protection practices.

"Personal information" is personally identifiable information such as your name, mailing address and email address and includes information about your product and service subscriptions and usage, credit card information and billing records. It does not include the name, title, business address or telephone number of an employee of an organization.

Unless indicated otherwise, this Privacy Policy relates to our use of any personal information we collect or use in relation to the following services (collectively, the “Services”):

the Conference and Digital Format of the Conference

the Conference websites and their related subdomains including those pertaining to registration for attendance at the Conference and to be a volunteer at the Conference (collectively “websites””);
the Conference apps and the web-app; online surveys relating to the Conference; messages sent via the Conference support portal; and the Conference official social media channels.

Personal information processed in connection with the Services is controlled by RESO/

INFORMATION WE COLLECT

When we provide the Services, we collect and receive information in several different ways. In many cases, you choose what information to provide, although some information is required for us to provide you the Services.

Directly from you, or approved third parties.

We collect a variety of information from you when you provide it to us directly, when we request it from you, or when you give us permission to get it from a third party source.

Attendee registration information. When you register to attend a Conference, you must provide us with basic information such as name, address, email address, telephone number, date of birth. We also give you the option to provide additional information.

Volunteer registration information. When you register to volunteer at a Conference, you must provide us with basic information such as name, address, email address, telephone number, and date of birth. We also give you the option to provide additional information.

Payment and credit card information. When purchasing tickets to attend a Conference, you must provide us with your name, address, telephone number, email address, credit card, debit card or bank information. This information will only be shared with third parties such as our ticketing provider

HOW AND WHAT WE COLLECT INFORMATION FOR

We use your personal information as necessary to run the Conference, such as to register attendees, issue tickets, facilitate information sharing with partners with whom you have consented for us to share information, and provide you with relevant connections and content during the Conference based on this information and your use of the Conference app.

We use your personal information to contact you regarding your registration to attend, volunteer or speak at a Conference, to notify you of any changes to our policies and practices, for commercial, sales or investment purposes, and to respond to any requests or inquiries you may submit to us. If you subscribe to marketing, such as newsletters, we will use your information as described below. To opt out of our newsletters, please click the unsubscribe button at the bottom of marketing emails from us or alternatively email us via the contact info below. We may collect information from these communications to improve our Services and for the training and development of our staff.

If you opt-in to receiving marketing communications from us, we will use your personal information for outreach and marketing, such as to send you information about our future Events and to exhibit attending companies. You can opt-out of these communications by using the unsubscribe links in our communications.

We may use third party tools such as Facebook Advertising, Facebook Pixel Remarketing, LinkedIn Insight Tag, and Google’s remarketing technology. These tools allow us to understand and deliver ads and make them more relevant to you. The collected data remains anonymous and we cannot see the personal data of any individual user.

We share information with attendees, service providers, affiliates, partners, and other third parties where it is necessary to perform the Terms and Conditions, to provide the Services, and for other purposes described in the Privacy Policy. RESO does not sell or rent any personal information we collect. RESO may disclose some personal information we collect to service providers who help us provide personalized content and advertising to you.

By choosing to provide us with your personal information you are consenting to its collection, use and disclosure in accordance with the principles outlined in this Privacy Policy. If you are under the age of 18, you must not provide any personal information to us without the consent of your parent or guardian, or as otherwise provided for by applicable law.

If you don’t want RESO to collect, use or disclose your personal information as outlined in this Privacy Policy, please tell us at the time the information is requested or collected. You may email us at info@reso-ca.org